Privacy Policy

Effective date: October 2, 2026. This policy explains how CrewFrame Marketing ("CrewFrame," "we," "us") collects, uses and protects your information when you visit crewframemarketing.com, contact us, or receive text messages from us. Digibase Solutions LLC is the parent company of CrewFrame Marketing. CrewFrame Marketing operates as a subsidiary of Digibase Solutions LLC and may also conduct business under the name CrewFrame Marketing. References to 'we,' 'our,' or 'us' in this policy include both Digibase Solutions LLC and its subsidiaries, including CrewFrame Marketing.

1. Information we collect

We collect information you provide directly, including when you fill out a form, book a demo, or start a free trial:

• Name, company name, email address and mobile phone number
• Business details such as the type of structures you build and approximate lead volume
• Messages, call notes and appointment details you share with us

We also collect limited technical information automatically, such as IP address, browser type, pages visited and referring URL, through cookies and similar technologies.

2. How we use your information

• To respond to inquiries and schedule demos or consultations
• To provide, set up and support our services, including your CRM and AI agents
• To send transactional messages about your account, appointments and service updates
• To send marketing messages, only where you have given consent
• To improve our website and services, and to meet legal obligations

3. SMS / text messaging

If you opt in to receive text messages from Digibase Solutions LLC, DBA as CrewFrame Marketing, we use your mobile number to send the messages you agreed to receive. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help.

4. How we share information

We do not sell or rent your personal information. We share information only:

• With service providers who help us operate our business (for example, hosting, CRM, scheduling and messaging platforms), under obligations to keep it confidential and use it only to provide services to us. This never includes sharing SMS opt-in data or consent for their own marketing.
• When required by law, subpoena or legal process, or to protect our rights, users or the public
• In connection with a merger, acquisition or sale of assets, subject to this policy

5. Cookies

We use cookies to keep the site working, remember preferences and understand how visitors use the site. You can disable cookies in your browser settings; some features may not work as a result.

6. Data retention and security

We keep personal information only as long as needed for the purposes described above or as required by law. We use reasonable administrative, technical and physical safeguards to protect it, though no method of transmission or storage is completely secure.

7. Your choices and rights

• Text messages: reply STOP to any message to unsubscribe
• Email: use the unsubscribe link in any marketing email
• Access, correction or deletion: email us at [email protected] and we will respond within a reasonable time, as required by applicable law

8. Children

Our services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.

10. Contact us

Questions about this policy or your information? Email [email protected].